If you want to change the status of members yourself, you can do so via the steps below.
It is only possible to unsubscribe members or change their status to 'Imported'. Read more about how to unsubscribe members.
Change member status
- Go to Community > Profiles > Export and download all profiles
- In the CSV file, delete all data except the first row and the row with the member's data
- Delete the member via Profiles > Overview > Select the member> Click on the trash can icon in the upper right corner
- Via Profiles > Import, upload the CSV file you downloaded and modified
- If relevant, link the variables via Profiles > Import > Pencil icon
- The member now has the status 'Imported'. To change this status to 'Active', the member needs to create an account again on the panel or community website.