In the main navigation of Dialogue, under 'Home' you will find the option 'Themes'. Here you will find the topics that you can see on your Discussion page of the Community.
Create new theme
- Click on 'Create Theme'
- Give the theme a name for the internal storage in 'Type a name...'. This one You can only see the name yourself in Dialogue.
- Give the theme a name that will be visible to Community members at 'Theme name'. This is a required field. This name is shown on the Discussion page.
- Add a description of the theme. This is a required field.
- Optional: add an image.
- Optional: allow topic creation. It is important to check this box so you can create topics at a topic. You manage the permissions to create a topic in Community > Settings > Authorization. Read more about managing permissions.
Make theme inactive
You can make a theme inactive by checking the 'Theme is inactive' option. The theme is then no longer visible in the 'Open themes' on the website, but under the 'Closed Themes'.
Create a topic
To create a topic, log in with your account on the community website. Then navigate to the discussion or theme page and click on ‘+ Create topic’ under the desired theme. Read more about the languages supported in the topics. Add an image, a title, and a description to your topic. In the description, you can format text in bold, italic, or underlined. Use the eraser icon to remove formatting. You can also add or remove links, insert images, use emoticons, and create bulleted or numbered lists.
Admin settings
Under ‘Admin settings’, you have the following options:
- Sticky: Pin the topic to the top of the theme. A pin icon will be displayed.
- Hybrid topic: Members must post a reply before they can see other responses.
- One-on-one topic: Members can only see their own response.
- Access to all: Make the topic available to all members. No sample is required. Read more about samples. Note: if no sample is added, the automatic email ‘New topic available’ will not be sent. Read more about automatic emails in the Community.
- Enable likes: Members can like the topic and its responses.
- Select a staircase: Link a staircase to the topic. Read more about staircases.
- Active from: Set when the topic becomes visible. Leave empty to publish immediately.
- Until: Set when the topic is no longer visible. Leave empty to keep it visible indefinitely.
- Participate until: Set until when members can respond. After this date, the topic remains visible but no new responses can be added.
Create a comment
To post a reply, log in and navigate to the topic. Click ‘Leave a comment’, located above and below the existing responses. Type your message in the input field. You can format text in bold, italic, or underlined. Use the eraser icon to remove formatting. You can also add/remove links, insert images, use emoticons, and create lists.
Additional message (admins only)
Admins can pin a message, which will appear as an ‘Additional message’ directly below the topic description. If the email setting ‘Additional message in topic’ is enabled, members will automatically receive an email notification. Read more about automatic emails in the Community.
Delete a reply
You can delete a reply by clicking the settings icon next to it and selecting ‘Delete’. The reply is not fully removed; instead, it is replaced with ‘This comment has been deleted.’, displayed in italics.